Dec 3 2011
Honesty in Business
What I will discuss in this article is the fundamental idea of fairness. The Internet is a wonderful place to do business, but with the onslaught of spyware, malware and spam may be a terrible and very frustrating for the average user. I’m surprised, but not to sell the unethical practices of companies that pop-ups and spam a product surprised. No wonder, because the fact is that working practices. Each of us works in the same area for some time that traffic is king.
My experience is a fair exchange for the honesty in dealing with customers. It may not be easy money, but I can look in the mirror in the morning and know I’ve done the right thing. I’d rather have a customer for life as a fly by night sales to a customer that entices me to buy my product. There is always the bottom line to make money. It should be about service and the value of product quality.In recent years, I have to clean up the business equipment is completely invaded by virus, trojans, spam and what I’ve done is based team. The number one complaint: “I just want to be able to have my computer do not worry about viruses and trojans and updates Should I take advantage of the unethical practices Yes, I know that for an hour to clean equipment I guess. I of time to learn the user? Do the math, I spent an hour or two hours with a client after a cleaning, or I have to build a computer. I’m losing money with this practice? Yes, I know, but I will win the respect ofcustomer and the customer will keep coming.
The great challenge of an online business is not always face to face with our customers. But there are ways to bring that value to its customers and the value of repeat business. Does not take much to call and thank someone for your business. Does not take much to send a thank you card. I think sometimes we forget that email is not the only way to communicate. With the proliferation of spam is not always the best way to communicate. The Internet can be a very impersonal. It is an ethical challenge for all of us, a product or an online business trying to sell. Is there a chance to step back a little too much? That’s always a chance we take when giving advice or suggestions for a client. I can guarantee that over time, the word spreads, and his company say that a group of customers who value the service and others to develop.
As a small business is a challenge in the fast moving world of retail chains. We can not offer big discounts to large retailers, but we can offer added value services for the product. I urge everyone in the IT industry, to take the extra time to the users of pros and surf the Internet to learn. That will benefit your company and the benefit of customers.
